ZYNOOR is a clothing brand of RONGNOVA TECHNOLOGY. We use personal information to operate the store, fulfil orders and provide support. This policy explains those uses and the service providers involved. Contact support@zynoor.com for a privacy question or request.
Information used to serve you
An order can include your name, phone number, delivery address, purchased items, payment status, delivery records and communications with support. An account adds login and order-history information. We may also process transaction references, return requests, photos you choose to share, technical logs and security events where necessary to operate and protect the service.
Cookies and browser storage
The store uses functional cookies or browser storage for features such as login, cart/session state, security, display preferences, recently viewed items or saved shopping choices. Some preferences may remain on your device. You can manage storage in your browser, but disabling essential storage can affect checkout or account access. Optional advertising or analytics tools, if introduced, need appropriate disclosure and any consent required by applicable rules.
Who receives information
RONGNOVA TECHNOLOGY operates the store software. CarryBee or Pathao receives the contact, address and parcel details needed for an arranged delivery or reverse pickup. bKash and Nagad process wallet payments under their own policies. Where the configured SMS service is used, Automas receives the destination number and message required for OTP or service communication. Hosting, email, backup and security infrastructure may process data needed to run the website. Information shared with a provider is limited to the relevant service purpose.
Public links and search discovery
Following a social, WhatsApp or Maps link takes you to that provider, which handles data under its own policy. Search-discovery notifications contain public page URLs, rather than private order or account content. Do not post an address, order screenshot or private phone number in a public review.
Retention and protection
We keep information as needed for orders, returns, support, security, accounting and applicable legal obligations. Access is limited to authorised operational roles and relevant service providers. No online service can promise absolute security. Avoid sharing passwords, wallet PINs or OTPs and contact us if you suspect an account issue.
Your requests and updates
Email support@zynoor.com with “Privacy request” in the subject to ask about access, correction or deletion. We may need proportionate identity checks and may need to retain records required for transactions, disputes or legal obligations. Policy changes will be published here. If another language version differs, contact support for clarification; mandatory consumer and privacy rights continue to apply.